Privacy policy

Express Skips is part of the XPH Group, based at 25 Bromley Rd, Emu Heights NSW 2750. This page explains how we handle personal information when you use our website, call us, or request a skip bin quote or booking.

What we collect

• Name, phone number, email and suburb or postcode you provide
• Job details needed to quote or deliver (bin size, waste type, dates, site access notes)
• Basic technical data such as browser type and pages viewed (standard hosting logs)

Why we collect it

• To respond to enquiries and confirm bookings
• To deliver and collect skip bins safely at the address you give us
• To improve the website and keep our services reliable
• To meet legal and insurance record-keeping where required

How we share it

We do not sell your personal information. We may share details with our delivery and operations team, payment or communications providers we use to run the business, and regulators or insurers when the law requires it.

Storage and security

We keep enquiry and booking information only as long as needed for the job, accounting, and any legal obligations. Access is limited to people who need it to provide the service.

Your choices

You can ask to access or correct personal information we hold about you, or ask us to delete it where we are not required to keep it. Contact Bookings@xpressskips.com.au or call 1300 974 477.

This site

Booking requests currently open your email client (or copy a prepared message) so you can send us the details. If we later add an online form endpoint, the same purposes above still apply.